Return & Exchange

At Looeco Nature, we ship to customers in United Kingdom, Saudi Arabia, and the United Arab Emirates, offering bedding that brings the warmth of home and eco-friendly bags. To protect every customer’s interest and uphold our environmental commitment, all products undergo strict quality inspection before shipping to ensure they are free from defects.

1. Quality-Related Returns

If a product is found to have a quality defect, you may request a free return or exchange within 7 days of receiving your order.

Items must be unused, unwashed, and in their original packaging.

2. Non-Quality Related Returns

Returns or exchanges for reasons other than product defects may require the customer to cover return shipping costs.

3. Handling of Returned Items

All returned items are disposed of responsibly to avoid environmental harm.

Items returned without defects are donated free of charge to those in need and will not be resold.

We kindly ask customers to consider carefully before initiating a return.

4. Allergic Reactions

If any allergic reactions occur during product use, we ask customers to provide supporting documentation from a hospital or medical institution.

We appreciate your understanding regarding these situations.